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The PML Webstore uses SSL (Secure Sockets Layer) Technology to provide you with peace of mind with online Internet ordering. Secure Sockets Layer Technology takes traditionally exchanged data streams and encrypts the data in a secure environment, using authentication certificates to ensure complete privacy of your financial information. What does this mean without the "geek-speak?" That when your computer exchanges information with ours when you order, both machines scramble the information, so that no one else can be "horning in" on the conversation. That means you can be sure your information only comes to us. Also, PML does not sell, trade, or give customer data to any other businesses, market research groups, or government entities. Your information stays with us.

If your browser doesn`t support SSL Technology, it is strongly recommended that you upgrade your browser to one that does as only secure transactions will be accepted online.

Shipping Information

Stock items are shipped within 48 hours of order processing. Most custom orders ship within 7 days. Large and/or complex orders may take extra time. You will be notified at the time of order. Our shipping department will add Shipping and Handling charges as described below.Call PML at 810-327-1710 9-5pm EST Mon-Fri for any questions on exact shipping charges for your order.

United States

  • All orders are processed manually when they get to our sales office. So if your order happens to have high value small items, the shipping price may be reduced and your CC account will show a smaller amount charged for shipping. If you paid via PayPal, you will get the shipping over-charge refunded to your account.
  • In many cases, we also compare UPS shipping costs with USPS. If there is a substantial savings by shipping via USPS, we use them instead and refund the difference to you. No tracking number is provided for orders that ship First Class Mail. However, you will receive tracking info for Priority Mail shipments via the USPS.

    (excludes oversize packages*).

  • Small or single item orders such as centering rings (3.9”dia.or smaller), launch lugs for small kits, decals, rivets, etc. will incur a reduced shipping charge and ship via USPS: $4.95 for US Mail or $7.95 for Priority Mail.
  • *NOTE: Orders for fiberglass nosecones, all 48 inch long tubes, 6 inch or larger diameter tubing or kits, etc. will incur additional shipping charges due to oversize packages.
  • All shipping is via UPS Ground, except Alaska & Hawaii, which is via US Mail. Air shipments such as Next Day, 2-Day, and 3-Day are available and will be charged accordingly when shipped to any of the 50 states.
  • To receive a quote for oversized or air shipments email us at sales@publicmissiles.com or give us a call. Zip code is required for quote.

COD orders are no longer accepted under any circumstances.

International

  • Payments on international orders must be by credit card. COD is not available.
  • For ALL countries other than the United States regular shipping is by AIRMAIL via the United States Postal System. Our shipping department will add appropriate shipping charges.

 

PML Return Policy
If there is ever a problem with your order, please call PML at 810-327-1710 or e-mail us at sales@publicmissiles.com

Never return unused motors or damaged motors containing unburned propellant or an unburned delay element. It is illegal for an unauthorized company or individual to ship motors or igniters, which are classified HazMat by the United States Department of Transportation. Please contact Public Missiles Ltd. main office directly (see the Contact Us page) if you have a concern or other issue related to motors or igniters.

Address your return to:
Public Missiles Ltd.
6030 Paver Lane
Jeddo, MI 48032


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